Military Lands and Cantonments, Ministry of Defence, has built the CBCARE app as a Free app. This service is provided by Military Lands and Cantonments, Ministry of Defence, at no cost and is intended for use as is. This Privacy Policy is used to inform app users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request is will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you.
CBCARE has been created as a citizen portal app for the concerned cantonment boards all over Pakistan. Anyone can download and install the app on their device. The app will ask for a valid mobile number for registration and a SMS will be sent to that number with the verification code. The user has to then enter the verification code and display a confirmation message. This is a one time verification and login process.
The purpose of the app is to register complaints and verify certificates and documents issued by the concerned Cantonment Board. The app is made available for official use and anyone wishing to check the certificate or register a complaint. The app will require access to the camera for the scanning the QR Code of the certificate or document and an internet connection for validating the certificate authenticity from the ML&C's database. Each category has a title field, description field and and two options for uploading images from gallery and taking a new picture with the camera. The user can check the status of the complaint from the issued complaint ID and a dashboard in the app. A SMS will be sent to the user on registering the app, receiving a complaint and the resolution of the complaint.
The complaint sections have been categorized as the following:
The following permissions have been incorporated into the app:
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information through our app on your phone called Log Data. This Log Data may include information such as your personal information, device Internet Protocol ("IP") address, device name, operating system version, Mobile number, IMEI number of device, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected]. This Privacy Policy was created at Headquarters Military Lands and Cantonment, HQ ML&C.
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